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Business manager Needed in a Reputable Telecommunication Company in Nigeria (Airtel)


JOB TITLE: Area Business Manager, Data
JOB CODE: 5061
REPORTING TO : Regional Operations Director
LOCATION: Lagos, Nigeria
 
JOB PURPOSE:
To manage the regional sales of data products and related devices through effective Sales distribution, appointment of KROs, SPOs and CDITs, setting regional targets, establishing training programs for sales 
representatives/agents and ensure product availability thereby ensuring data subscriber base increase and revenue growth.
 
PRINCIPAL ACCOUNTABILITIES
EXPECTED END RESULTS MAJOR ACTIVITIES
1. Retail expansion; Key Retail Outlets (KRO), Smart Phone Outlets (SPO) and Consumer Durables & Information Technology (CDIT):
  • Responsible for increasing point of sale by activating KROs, SPOs and CDITs based on HQ guidelines to ensure 100% penetration in SPOs and CDITs.
  • Facilitating field force dimensioning, productivity, promotional activities, effectiveness and payouts.
  • Contributes to team effort by accomplishing related results as needed. 
 
2. Data Specific channel partner appointment:
  • Responsible for recruiting and managing data specific channel partners.
  • Identifies business opportunities by identifying prospects and evaluating their position in the region/industry; researching and analyzing sales options
  • Comply with all laws, regulations and policies that govern the conduct of Company activities.
  • Facilitating field force dimensioning, productivity, promotional activities, effectiveness and payouts.
 
3. Data visibility:  
  • Ensure visibility of data products across the region by focusing on POS branding, experiential marketing and new site launch activities.
  • Comply with all laws, regulations and policies that govern the conduct of Company activities.
 1. Depth of distribution with data product portfolio: 
  • Ensure product availability at all Airtel point of sales, channel partners and warehouses in the region.
  • Plan and drive merchandise excellence.
  • Maintain technical knowledge depth and ensure availability of after sales support.
2. Primary sales; Dongles, recharges etc.:
  • Responsible for the primary sales of dongles and devices. 
  • Drive the 3G sales by implementing 3G sales strategies in the respective regions.
  • Compiling and analyzing regional sales figures by collecting, analyzing, and summarizing information to ensure daily/weekly/monthly reports are prepared and shared timely.
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. 
  • Maintains quality service by establishing and enforcing organization standards. 
  • Cascading set targets to regional 3G sales team according to company guidelines to ensure financial and other targets and goals are met or exceeded. 
  • Comply with all laws, regulations and policies that govern the conduct of Company activities.
 
3. HBO/ OEM/Sales & Engagement
  • Responsible for HBO sales
  • Responsible for reverse and forward bundling 
  • HBO SIM activation 
  • Engagement with Local Partners for HBOs
  • Liaise and work with HB channels
  • Reporting and analyzing the HBOS market
  • Engage the OEM channels like computer channels etc
  • Drive Bundled opps with the OEM and computer sellers
 
4. Data subscriber base enhancement: 
  • Responsible for the primary sales of all data products
  • Ensuring availability of all 3G related products.
  • Ensuring quality customer acquisition and retention.
  • Maintain technical knowledge depth and ensure availability of after sales support.
 
5. Data revenue enhancement:
  • Responsible for the primary sales of recharges to the data subscriber base.
  • Ensuring availability of all 3G recharges 
  • Ensure product availability in regional warehouse
 
6. Technical depth and support
  • Maintains quality service by establishing and enforcing organization standards. 
  • Enhances related reports accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for team members; teaching improved processes; mentoring team members. 
7. Other Products Responsible for GTM and Revenues for other Data products that may be launched from time to time
 
8. Network & Service Engagement
  • Ensure network performance and management on 3G
  • Manage customer and trade escalations
 
DIMENSIONS
 
Financial Dimensions
  • Activation and Revenue contribution 
   
Other Dimensions
  • Product Subscription 
  • Product Roadmap fulfilment
  • Revenue Planning
Educational Qualifications
  • Bachelors in Marketing, Business Management, Engineering or Computer Science
  • Master’s in Business Administration or management will be an advantage
  • Project Management qualification will be an advantage
Relevant Experience 
  • 8+ years of Commercial/Business Management experience 
  • 2+ years of team leadership experience
  • 3-4  years of relevant experience in data products and/or enterprise solutions
 
Personal Characteristics & Behaviours

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