High salary Recruitment for Front Desk Officer in Nigeria

Touchstone Network Company Limited, we put our clients first. Our
world class services will make your organization better. We can
provide a wide range of services to organizations such as
Manufacturers, Distributors, Banks, Insurance and Telecoms Companies
as well as MDAs. You may well have talked to one of our team before
and just didn't know it!

We are currently recruiting for the position of:

Job Title: Front Desk Officer

Job Location: Abuja

Job Dimensions
A newly opened dynamic and high-tech Contact Centre has a vacancy for
a Front Desk Officer. The work can be high pressured; therefore,
Candidates must be dedicated, hardworking and disciplined people who
will not allow religious and social activities to interfere with their
work. This includes keeping personal phones under control not
receiving visitors or absenting themselves from their desks outside of
official break times. Must be presentable at all times, very
computer-literate, intelligent and have good customer service skills.
There may be occasional need to fill-in for Contact Center Agents
within and outside normal office hours. Relevant Contact Center
Training will be provided.

Job Responsibilities:
General Front Office and Reception work,Communication, Production and
printing of documents for Contact Center Management.
Welcoming and processing Visitors to the Office, Keeping the Reception
area neat and tidy, Keeping Visitors entertained and at ease
Filling in for Contact Center Agents if the need arises as follows
Contact via Phone, Text, Fax, Email and Social Media with our Clients'
Customers to handle Information, Enquiries, Complaints, Sales and
Technical Support.

Job Requirement:
Degree or HND in any Subject or relevant working experience
proficient in the use of Microsoft Office, Corel Draw etc.
knowledge of one or more Computer Operating Systems (Microsoft,
Macintosh, Linux, Unix)
good data entry/keyboard skills.
knowledge of administration and clerical processes
customer service and or sales experience

ADDED ADVANTAGE
Six months or more experience in a call/contact center environment
knowledge of call/contact center telephony and technology
knowledge of sales principles and methods
knowledge of customer service principles and practices
knowledge of Accounting and Finance principles and practices
Experience of Market Research and Survey techniques including interviewing
Experience of General Technical and or ICT Support
Computer Help Desk Experience

Job Title: Computer Network Engineer

Department: Technology

Job Location: Abuja

DIMENSIONS
A newly opened dynamic and high-tech Contact Centre has a vacancy for
a Computer Network Engineer to provide 24/7 mission critical support
for the Voice and Data Network. Therefore occasional work outside
official office hours will be required. Candidates must be dedicated,
hardworking and disciplined people who will not allow religious and
social activities to interfere with their work. This includes not
receiving visitors or absenting themselves from work outside of
official break times. The person will be also be very proactive,
highly computer-literate, intelligent with first class problem solving
and communication skills. A good knowledge of Computer Data and Voice
Networking is essential. There may be occasional need to fill-in for
the Software Engineer and or the Help Desk Agents so ability to handle
Software applications and Business Systems Analysis is also required.

Job Responsibilities And Qualifications:
Keep the Contact centre Network (WAN/LAN) running 24/7. Monitor the
Network, Support End-users including Clients on network issues; via
Phone, Remote Control Software and communication networks, Text, Fax,
Email and Social Media as well as handling technical Information,
Enquiries and Complaints.
Liaising with Voice and Data Network Service Providers and keeping
records of issues and resolutions. Filling in for and assisting the
Software Engineer or any of the Computer Help Desk Officers.
Ideal Qualifications & Experience
Degree or HND in any Subject or very good experience of working with Networks
proficient in the use of Microsoft Office and other applications
thorough knowledge of Microsoft Computer and Server Operating Systems
experience of computer voice and data networks
experience of Computer hardware repairs and support
knowledge of business software applications
experience of ICT Support including hardware, networking and software
experience of ICT Training including hardware and networking and software
Any or all of the following will be an added advantage
Computer/Networking qualifications and or certifications
Computer Software qualifications and or certifications
knowledge of call/contact center telephony and technology
Knowledge of one or more Computer Operating Systems (Macintosh, Linux, Unix)
Computer Help Desk Experience.
knowledge of sales and or customer service

REMUNERATION
Good working conditions and terms of employment. After successfully
completing the probationary period, payment will be commensurate with
skills and experience.

For Application:
http://jobs.touchstonecontactcenter.com/job-vacancies/3-contact-center-agent
Closing Date: 12th December, 2012

Today vacancy for recruitment at etisalat Nigeria

Job Title Specialist.Business Intelligence
Location Lagos,NG
Function
Job Summary
Work with the Manager-Enterprise Data Warehousing and Analytics
Solutions in the design and implementation and integration of all
Enterprise Data Warehouse and Business Intelligence Solutions,
including selecting, blue-printing, gathering requirements, designing
and rolling out DW and BI solutions to end users

Ensure high levels of BI availability through support functions and
in-depth testing
Principal Functions
Assess and cultivate long-term strategic goals for EDW and BI
development in conjunction with end users, managers, clients and other
stakeholders

Direct, organize and lead projects in the implementation and use of
new BI software tools and systems
Lead the integration efforts for merging BI platforms with enterprise
systems and applications
Design, code, test and document all new or modified BI systems,
applications and programmes
Develop the semantic layer, metadata, reports and report definitions
Assist in the design of databases and data warehouses to ensure
interoperability with EDW and BI solutions
Analyze user requirements and, based on findings, design functional
specifications for BI front-end applications
Produce ETL design guidelines to ensure a manageable ETL
infrastructure for all BI Solutions
Work with project managers to ensure that data entry, retrieval,
change and delete functions meet business requirements for project
completion
Conduct job duties and responsibilities according to the
organization?s business systems development methodology and/ or its
Systems Development Life Cycle (SDLC) methodology
Design and deliver end-user training and training materials; provide
technical support as necessary
Troubleshoot BI tools, systems and software; performance-tune these
applications as necessary
Act as evangelist for BI benefits across the organization; promote BI
usage to relevant departments
Evaluate and select database/ data warehouse components including
hardware, relational database management systems, ETL software,
metadata management tools, and database design solutions
Conduct research and make recommendations on BI products, services and
standards in support of procurement and development efforts.
Educational Requirements
First degree or equivalent in a relevant discipline preferably
Computer Science, Information Systems, or Computer Engineering
Experience,Skills & Competencies
Between three (3) and five (5) years directly relevant post-NYSC work experience
Comprehensive data warehouse analysis and design experience, with full
knowledge of data warehouse methodologies and data modelling
Experience with tier-one applications, databases , data warehouses, etc
Oracle 10g/11g, MS SQL Server 2005, Crystal, SAP, SCM, etc
Expertise in OBIEE 11g, Oracle Warehouse Builder and BO Universe design
Demonstrated ability with MS Windows, UNIX, AIX, and OEL operating systems
Demonstrated ability with Oracle and SQL ETL tools
Strong understanding of relational database structures, theories,
principles, and practices
Full project management and development life cycle experience
Experience with database design applications
Experience with data processing flowcharting techniques
Exceptional analytical, conceptual, and problem-solving abilities
Strong understanding of the organization?s goals and objectives
Good knowledge of applicable data privacy practices and laws
Strong written and oral communication skills
Strong presentation and interpersonal skills
Able to prioritize and execute tasks in a high-pressure environment
Method of Application to etisalat nigeria: Visit the Website below
http://careers.etisalat.com.ng

NIGERIAN POSTAL SERVICE, ONE NETWORK VACANCIES FOR CUSTOMER SERVICE AGENTS AND FINANCIAL ANALYST

The Nigerian Postal Service in conjunction with One Network has
concluded arrangements to upgrade the network of postal outlets as a
renewed shared services platform for the provision of financial,
postal and other citizen services in every neighbourhood across
Nigeria.

This is an opportunity for small scale entrepreneurs and investors to
participate in the provision of Mobile Money, Money Transfer, Bill
Payments, National Identity Registration, Insurance, Microfinance,
Education and Examination Enrolment, Courier as well as other Postal
Services to people living in their neighbourhood and earn commission
from providing these services on daily basis.

We require the services of the below position:

JOB TITLE: FINANCIAL AND CITIZEN SERVICES AGENT

REQUIREMENTS
To qualify, you are required to acquire a well located, accessible and
secured space in your neighbourhood. If you already own a well located
neighbourhood business such as a provision shop, supermarket,
pharmacy, restaurant, business centre, etc with space to spare, you
may be at advantage.
In addition, you are required to employ staff of one or more persons
who are computer literate. They will be trained and required to pass a
certificate test in counter services and agent banking.
Applicants will be required to provide as prerequisite, a computer or
service terminal fitted with backup power and reliable internet
connectivity installed at each location to be approved.

DUE DATE: 31st December, 2012

TO APPLY
Visit your nearest Post Office to collect a Location Aproval Checklist
Review and provide for ALL the requirements as listed in the form
Submit your completed form after paying the processing fee of N2,000
Your location will be visited by NIPOST staff to determine if you qualify.

For further enquiries
Please call our contact center
070000-111-111
email: agents@one.net.ng

Or your nearest post office:

Nigeria Postal Service Corporate
Headquarters Argungu House1
Area 11, Abuja

Contact Center:
One Network
Wuse Zone 3. Post Office, Abuja.
www.one.net.ng

TO APPLY
Interested partner organisations or service providers can call :
08151515111, 08101000101

Email: partners@one.net.ng