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Frontdest Officer Recruitment at S and S Hotels

We are recruiting to fill the position of:

Job Title: Front Desk Officer

Location:
Lagos

Job Description
  • Serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.
Responsibilities
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Hear and resolve complaints from customers or the public.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Keep a current record of staff members' whereabouts and availability.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
Qualifications/Requirements
  • Minimum of OND/HND in any relevant field.
  • Must be able to work with little or no supervision.
  • Effective communication skills.
  • Must be a computer literate.
  • Problem solving skills.
  • Good verbal reasoning, written and presentation skills.
Application Closing Date
15th January, 2016.

How to Apply
Interested and qualified candidate should send their cover note and CV's to: sshotelsandsuites105@gmail.com or reservations@sshotelsandsuitels.com

Customer Consultant Vacancy at Stanbic Bank

We are recruiting to fill the position below:

Job Title: Customer Consultant

Location:
Nigeria

Job Description

The Customer Consultant is responsible for active sales within the Branch context. Customers who have a need to open/close accounts or who require advice on any product or service of the Bank will see the Customer Consultant. They will then determine the customer’s needs and make recommendations around the best product and/or solution.

Solution based Sales


  • The most important aspect of the Customer Consultant’s role is the interaction with customers.
  • Customers are being interviewed on a daily basis to determine their specific financial needs.
  • Although the Customer Consultant has very specific sales targets, the sales strategy is re-active with customers coming into the Branch to see the Consultant.
  • It is critical for the consultant to have very good personal and interpersonal skills which he/she will use to determine the specific financial solutions needed by the customer.
  • Although re-active the Consultant must have the ability to “close the deal”, thereby contributing to the revenue stream of the Branch.
  • To safeguard the customer, advice given by the Customer Consultant needs to comply with very specific Financial Regulatory requirements (these may vary from Country to Country)
Position Requirements
Product Knowledge:
  • In order for the Customer Consultant to provide the customer with financial solutions, it is absolutely critical that he/she fully understands the different products of the Bank.
  • The consultant is seen as the product expert in the Branch.
  • Over and above the interaction with customers the Consultant often need to up-skill the branch staff on new and existing products.
  • The Customer Consultant also manages and track cross selling and lead generation opportunities and ensures that the Branch team’s sales and service targets are being met.
Customer Service:
  • Although the main focus of the consultant is sales he/she must understand and manage the impact of his/her actions and advice on the customer’s overall service experience.
  • In many cases the fulfillment of the sales transaction happens outside the Branch - it is very important for the Consultant to understand these processes and build quality relationships with these service providers.
Credit Management:
  • Credit is a product offering of the Bank and it is important that the consultant fully understands the credit process.
  • Coupon lending applications need to be submitted to Credit for sanctioning, it is critical that the Consultant provide accurate information in order for the correct lending decisions to be made.
Routine:
  • Due to the fact that customers open new accounts and or apply for different products i.e.: current accounts, credit cards, home loans etc, it is absolutely critical that the correct information is obtained from customers to comply with the Bank's laid down procedures and Financial Regulatory requirements.
  • Excellent customer service stems from Consultants doing things right the first time - an eye for detail is a must.
Application Closing Date
Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online

Access Bank Plc Graduate Divisional Internship Programme 2015

We are recruiting to fill the following positions below:

1.) Access Bank Plc Graduate Divisional Internship Programme 2015



Click Here To View Details


2.)
Access Bank Plc Graduate Rotational Internship Programme 2015

Click Here To View Details

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