Location: Lagos
Division: Wholesale & Carrier Relations
Reports To: Head-International Roaming
Job Summary:
Identify roaming partners, negotiate roaming agreements with
partners, and ensure roaming agreements are executed/ implemented
Principal Functions:
- Liaise with the Legal Services Department to review roaming partners’ roaming agreements and seek inputs of the Billing, Finance and Revenue Assurance teams as appropriate
- Liaise with the Finance and Revenue Assurance teams as appropriate in negotiating all non-standard requirements in roaming agreements
- Source and roll out applications and programmes to support international roaming and increase service options available on the roaming platform
-
Facilitate and co-ordinate technical aspects of interconnect between
Etisalat Nigeria and the roaming partners, including:
- liaising with prospective roaming partners to reach agreements on interconnect issues;
- ensuring signalling connection is established with prospective roaming partners;
- co-ordinating the test run of roaming services such as ‘bill run’ in liaison with the Finance and IT teams; and,
- notifying the Marketing, IT and Finance teams of ‘go-live’ dates of roaming services with carrier partners
-
Facilitate and co-ordinate technical aspects of national
interconnect between Etisalat Nigeria and other national operators,
including:
- liaising with new technical partners (other networks) to reach agreement on interconnect issues;
- supervising technical projects in line with agreements with interconnect partners
- liaising with Etisalat Nigeria’s switch unit on connection of interconnect partners with Etisalat Nigeria
- Collect and interpret data on dimensions of traffic between Etisalat Nigeria and the various operators, including:
- monitoring data on call traffic from and to each network;
- recommending and implementing necessary adjustments;
- assigning appropriate switches based on information on traffic;
- anticipating and documenting possible problems from call data information; and,
- mapping out strategies for mitigating related risks
- Plan and manage the human and material resources of the team/ function to optimize performance, boost morale and enhance productivity
- Manage inter-functional relations to ensure synergy across the various departmental functions
- Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives
- Prepare agreed periodic activity and performance reports for the attention of the Head-International Roaming
- Perform other duties as assigned by the Head-International Roaming
Educational Requirements:
- First degree or equivalent in any relevant discipline
- Relevant postgraduate qualifications/ certifications will provide a distinct advantage
Experience & Skills:
Between five (5) and eight (8) years’ directly relevant
telco-specific work experience, with at least most recent three (3)
years in a specialist-level role
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