Standard Chartered Bank Job Vacancy for Service and Productivity Analyst
Job Title: Service & Productivity Analyst
Job ID: 259764
Job Description 
To add value to the strategic direction, planning, budgeting and
performance measurement of the Group Technology and Operations unit .
•Collate and consolidate accurate performance metrics for all units in GTO.
•Prepare and produce the GTO metrics dashboard reports, Executive
reports and such other presentation
Responsibilities
•Review GTO cost and ensure completeness and accuracy.
•Analyze and interpret the GTO cost performance and trends and suggesting remedial
action
•Actively review and assist in planning GTO costs to ensure value for money and a
lean cost base
•Be directly involved in the formulation and collation of GTO annual
budget and ensure it is consistent with the overall agreed strategy.
•Ensure that the GTO cost forecasts are robust and adequately tracked.
•Analyze, challenge and provide insights to ensure that GTO cost
strategy is robust, and will ultimately enhance shareholder’s value.
•Regularly collate and consolidate GTO key performance indices and be able to explain the trend analysis.
•Regularly highlight performance metrics gaps and recommend remedial actions.
•Engage the units’ heads to ensure they remain on track both with the
strategic and tactical direction of the function as it relates to their
capacity planning.
•Ensure that the GTO structure including hub recharges is aligned to
deliver performance targets and continuously leverage to deliver
optimum cost saves.
•To ensure GTO monthly reporting is timely and
accurate at both Group level and Country Executive levels. Such reports
include the GTO dashboard report, Executive productivity report etc
•Work with Support Finance partner and GTO line managers on regularly
updating their cost performance to enable them make fact based business
decisions and explain variances as necessary.
•Co-ordinate the formulation of the GTO operating plans/budget and monitor progress towards its achievement.
•Manage GTO cost centres.
•Undertake ad hoc projects and assignments as agreed with Line Manager, and the CIO.
Qualifications & Skills
Bachelors Degree in a related discipline.
•Accounting Qualifications (ACA,ACCA)
•High level of computer literacy and Microsoft office especially
MS Word, Excel, PowerPoint.
•Knowledge of the Banking practice and Products.
•Excellent written and oral communication skills
•Strong analytical skills and an eye for details
•Excellent presentation (power point) skills.
In compliance with the National Youth Service Corps (NYSC) Act of 2004,
all applicants should ensure that they have completed the mandatory
NYSC programme. With a discharge
certificate . By building an
inclusive
culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
How to apply:
- Click here to go to the job search page
- Select Nigeria as Location”
- Search (the first button)
- Click on vacancy for your course and follow the instructions to apply
DeadlineDecember 21, 2010
