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Lucrative Driving Job for Graduates at Dangote Group

Dangote Academy is a centre of excellence for talent development in
Dangote Group. It seeks to provide the talent pipeline for the Group
while filling the industrial skill-gap in Nigeria. The Academy has
just initiated a project called, "The Drivers Academy" which aims at
recruiting and training 2,000 Nigerian graduates to become
professional heavy vehicle drivers for the newly established Super
Fleet of the Group. This initiative will assist to uplift the
operating standards in road transport industry, promote
entrepreneurship and open up career opportunities.
Dangote Transport operates an exclusive haulage business to meet the
transportation requirement of the group with a fleet of over 5,000
trucks. Its activities include facilitating transportation of raw
materials from the ports to the factories and the distribution of
finished goods to warehouse, depots and customers across the country.
Dangote Graduate Drivers Recruitment - Opportunities For 2,000 Graduate Drivers
Join Dangote Transport Super Fleet

The Ideal Candidates
Candidates should have a B.Sc., HND, OND or NCE certificate (in any discipline)
Not Iessthan 25 years of age
Physically fit
Responsible and mature
No prior driving experience required

Benefits
Dangote Academy in partnership with the NITT - Nigerian Institute of
Transport Technology, Zaria would offer intensive training programme
to successful candidates on safe and defensive driving, as well as
basic vehicle maintenance and upkeep. Other national road regulatory
agencies such as the Federal Road Safety Commission (FRSC) and Federal
Vehicle Inspection Office (FVIO) will collaborate with NITT to deliver
a comprehensive training package. On completion of training,
successful candidates would be issued with heavy vehicle driving
license and offered employment in Dangote Tranport.

Application Closing Date: 16th December, 2012

Method of Application
Interested candidates should send their CVs to:
info.recruitment@dangotegroups.com

Massive Recruitment for Customer Service Officers

Position Description:
The Customer Care Representative will drive service excellence by
personally responding to Clear wire customers needs and by
continuously looking for opportunities to improve our service and
support for our customers. This person will work closely with the
local sales team, Clear wire customer contact center and local
technical personnel to ensure we are meeting the needs of our
customers. Job Responsibilities:
Professionally handle incoming requests from customers and ensure that
issues are resolved both promptly and accurately.
Thoroughly and efficiently gather customer information, assess and
fulfill customer needs, educate the customer where applicable to
prevent the need for future contacts and document the interaction
through contact tracking.
Provide quality service and support in a variety of areas including,
but not limited to: billing, equipment, coverage and system
troubleshooting.
Assist sales team with incoming requests for new services and
facilitate a warm hand off to the respective account executives.
Partner with technical teams to coordinate truck rolls to the
customer's premise.
Maintain a balance between company policy and customer benefit in
decision making.
Assist and/or own inventory tracking, order fulfillment, sales event
preparation and other duties as assigned.
Continuously evaluate and identify opportunities to drive process
improvements that positively impact our customer experience.
Responsible for compiling and generating reports as they relate to
customer churn and inventory control

Requirements/ Minimum Qualifications:
1+ years of experience in a customer service or help desk capacity required.
PC and IP troubleshooting experience a plus.
Knowledge of technical support issues related to Internet connectivity.
Demonstrated passion for excellence with respect to treating and
caring for customers.
Strong decision making and analytical abilities.
Ability to troubleshoot customer issues both face to face and over the
phone. Willingness to visit customers homes as appropriate.
Strong detail orientation and communication/listening skills.
Willingness to work a flexible schedule to include weekends, possible
holidays and occasional overtime when needed.
Highly developed sense of integrity and commitment to customer satisfaction.
Team player

Method of Application
Send your applications to jobs@interjobgetters.com

Graduate Trainee Urgent Vacancies

Job Title: Graduate Trainees
Position Description
We are looking for young dynamic graduates with good interpersonal
skills who have the potentials for leadership and ability to do well
in a multi disciplinary and culturally diverse workplace.
Position Requirements
Minimum of a Bachelor's degree (Second Class, Upper Division) or its
equivalent in any of disciplines and must have graduated not more than
1 year ago or not more than 5 years ago if he/she possesses a Masters'
degree.

Method of Application
Send your applications to jobs@interjobgetters.com

A newly opened dynamic and high-tech Contact Centre has vacancies for several Agents in Abuja. Office hours are 24/7 so ability to work shifts which may include weekends and public holidays is essential. At times the work will be high pressured; therefore Candidates must be dedicated, hardworking and disciplined people who will not allow religious and social activities to interfere with their work. This includes not making and receiving personal phone calls during office hours or receiving visitors or absenting themselves from their desks outside of official break times. Essential skills profile includes: highly computer-literate, intelligent, fast learner, good communicator (written and verbal), enjoys and is good at customer service and problem solving. There may be occasional need to fill-in for the Front Desk Officer so people-facing skills are a plus.

Good working conditions and terms of employment. After successfully completing the probationary period, payment will be commensurate with skills and experience.

Job Title: Contact Center Agent.

Department: Customer Care.

Shift: Shift work involved.

Location: Abuja

Job Type: Full time.

Education: See Profile

Closing date: We are always accepting applications.

Key Responsibilities:

Contact via Phone, Text, Fax, Email and Social Media with our Clients' Customers to receive, process and respond to Information, Enquiries, Complaints and Orders, as well as provision of basic Technical Support for products. Logging all communication with Customers in a database, follow up and resolution of issues.

SPECIAL RESPONSIBILITIES

May include all or any of the following:
Sales & Marketing, Research, Interviews, Report production; ICT and or Product Technical Support.

PROFILE:

Ideal Qualifications & Experience

Degree or HND in any Subject or relevant working experience
proficient in the use of Microsoft Office and other software applications
Knowledge of one or more Computer Operating Systems (Microsoft, Macintosh, Linux, Unix)
good data entry/keyboard skills
knowledge of administration, financial and clerical processes
customer service and or sales experience

ADDED ADVANTAGES

Any or all of the following will be an added advantage:
six months or more experience in a call/contact center environment
knowledge of call/contact center telephony and technology
knowledge of sales principles and methods
knowledge of customer service principles and practices
knowledge of Accounting and Finance principles and practices
knowledge of Statistics
experience of Market Research and Survey techniques including interviewing
experience of General Technical and or ICT Support
Computer Help Desk Experience
General experience of Training and or ICT Training

Applications physically brought to our office will be put straight into the Dustbin.

TO APPLY, click apply link below and FOLLOW THE INSTRUCTIONS CAREFULLY!
http://goo.gl/iSXbd

Help Desk Customer Officer Needed

A newly opened dynamic and high-tech Contact Centre has vacancies for Computer Help Desk Officers in Abuja. Office hours are 24/7 so ability to work shifts which may include weekends and public holidays is essential. At times the work will be high pressured; therefore Candidates must be dedicated, hardworking and disciplined people who will not allow religious and social activities to interfere with their work. This includes not making and receiving personal phone calls during office hours or receiving visitors or absenting themselves from their desks outside of official break times. Essential skills profile: highly computer-literate, intelligent, fast learner, good (written and verbal) communicator and a first class trouble shooter. There may be occasional need to fill-in for the Contact Center Agents and or the Computer Engineers.

Good working conditions and terms of employment. After successfully completing the probationary period, payment will be commensurate with skills and experience.

Job Title: Computer Help Desk Officer

Department: Customer Care.

Shift: Shift work involved.

Location: Abuja

Job Type: Full time.

Education: See Job description

Closing date: We are always accepting applications.

Key Responsibilities:

Provide technical support for our Clients' Customers and in-house users on Computer hardware, software and network issues; via Phone, Remote Control Software and Communication Networks, Text, Fax, Email and Social Media. Logging all communication with Customers in a database, follow up and resolution of issues.

SPECIAL RESPONSIBILITIES

May include all or any of the following:

Obtaining, Providing, Recording and Processing Information, handling Orders, Customer Service and support for: non-Computer technical and non-technical Products, as well as Research, Interviews and Report production, provision of on-site technical support.

PROFILE

Ideal Qualifications & Experience:

Degree or HND in any Subject or very good experience of working with Computers
proficient in the use of Microsoft Office
proficient in the use of business and technical software applications
Knowledge of one or more Computer Operating Systems (Microsoft, Macintosh, Linux, Unix)
good data entry/keyboard skills
knowledge and experience of computer networking
experience of ICT Support
experience of ICT Training

ADDED ADVANTAGES

Any or all of the following will be an added advantage: